Municipal Tourist Office

The Ourense Municipal Tourist Office is at Praza San Martiño, 2, right in the historic centre, beside the cathedral steps. It is the first place to go if you come to the city for the hot springs: here they tell you which pools are open that day, how to reach each by bus and which guided visits are scheduled. They also give out free maps and leaflets, the activity calendar and information on accommodation and restaurants.

Hours

Monday to Friday it opens from 9:00 to 14:00 and from 16:00 to 20:00. On Saturdays, Sundays and public holidays, from 11:00 to 14:00. There are two published exceptions:

• Holy Week, Thursday to Saturday: from 11:00 to 14:00 and from 17:00 to 19:00.
• July and August: on weekdays, normal hours; on Saturdays, from 11:00 to 14:00 and from 17:00 to 19:00; Sundays and public holidays, from 11:00 to 14:00.

It closes on 1 and 6 January, 22 May and 24, 25 and 31 December. You can ask beforehand by phone on +34 988 366 064, or by email at [email protected].

What to ask

The most useful thing is the state of the hot springs. The free pools at Outariz, A Chavasqueira or the Muíño da Veiga close in bad weather, for works or when the Miño rises, and the Concello updates this on its website; at the office they confirm it and tell you which city bus line drops you nearest. Ask too about guided visits around the city and about train and bus times, which the office checks for visitors: handy if you are going to link up with the Sil canyon or return by train from the station.

If you plan to use the tourist train to the hot springs, confirm it here: in November 2026 the municipal website listed it as temporarily out of service.

Other offices in the city

Ourense has two more offices, run by other administrations, which are best not confused. The Galicia Tourist Office, run by the Xunta, is at Ponte Romana, 1, with the phone number +34 988 788 236; it is handy if you start the thermal walk from the Roman bridge. Turismo Ourense, run by the Diputación through Inorde, is at Rúa do Progreso, 53, with phone numbers +34 988 317 930 and +34 988 317 939, and is more focused on the province: Ribeira Sacra, wines and routes through the interior.

Nearby

On leaving the office you have the cathedral in front of you and, a few minutes' walk away, As Burgas, the centre's thermal springs, with the water coming out hot in the middle of the street. In the evening, the streets of Os Viños, around Praza do Ferro, are the place for tapas.