Service · Aranjuez
Tourist Office
Aranjuez tourist office is at the start of Calle de las Infantas, beside the Isabel II Garden, a few steps from the Royal Palace. It is a new pavilion, inaugurated in October 2023, of steel and transparent glass so that it is hardly noticeable in the landscape, with partitions and floors of wood-fibre board. The visitor service area is adapted for people with reduced mobility.
Hours
- Monday to Friday: from 10:00 to 14:00 and 16:00 to 18:00.
- Saturdays, Sundays and public holidays: from 10:00 to 18:00, without a midday break.
- Closed: 1 and 6 January and 24, 25 and 31 December.
The phone is 91 891 04 27 and the email [email protected]. The website visita.aranjuez.es also has a contact form.
What they can help with
It gives information on gardens, guided tours, the boat, the Chiquitrén and festivals, and provides maps and the events calendar. It is a good first step in a Royal Site of large distances, spread between the palace, the Island Garden, the Prince's Garden and museums far from the entrance, such as the Casa del Labrador or the Royal Barges Museum.
Tickets for the palace and the royal museums belong to Patrimonio Nacional: its official online ticket office, tickets.patrimonionacional.es, publishes rates, hours, closures and free admission.
Guided tours
The municipal website gathers in its "On foot" section several guides and companies that run tours of Aranjuez, such as Aranjuez Visitas Guiadas, Visitaranjuez, Visitamadriz, Marco Topo or the official guide Leticia Cuenca, who works in Spanish, English and French. The town council also has a routes website, rutas.aranjuez.es. Ask at the office which ones leave on the day of your visit.
Getting around Aranjuez
At the office they also tell you about the Royal Site's transport:
- The Chiquitrén, the tourist train that tours the centre and the Prince's Garden.
- The boat trip on the Tagus.
- The Strawberry Train, in season.
- Up to five urban bus lines and the taxi service.
If you arrive without a car, the Cercanías C-3 stops at Aranjuez station, about 15 minutes' walk from the palace and the office. For a nearby meal, see the entries for Casa José or Casa Delapio.
Practical details
- [email protected]
- Website
- visita.aranjuez.es
- Opening hours
- Mon–Fri10:00–14:00 and 16:00–18:00
- Sat and Sun10:00–18:00
What they offer
- Maps
- Information on gardens and tours
- Events calendar