Rouen Tourisme

Rouen Tourisme is the official tourist office of Rouen and its metropolitan area, with the support of Métropole Rouen Normandie and the Seine-Maritime département. Besides providing information, it organises its own visits with accredited lecturer-guides, sells tickets, the tourist train and the Rouen Pass, and holds the Qualité Tourisme, Tourisme et Handicap and Accueil Vélo labels.

Where it is and when it opens

The main office is on the Esplanade Marcel Duchamp. From May to September it opens Monday to Saturday from 9:00 to 19:00 and Sundays and public holidays from 10:00 to 18:00; from October to April, Monday to Saturday from 9:30 to 18:00, and on Sunday only in school holidays. On Tuesday it always opens at 10:30. It closes on 1 May, 1 and 11 November, 25 December and 1 January. It has another office in Jumièges, open from March to October, information points in La Bouille and Elbeuf and a currency exchange office at 36 rue du Bac. You get there on the Teor tram-bus, lines T1, T2 or T3, Théâtre des Arts stop, or by metro, Palais de Justice stop.

What it organises

The official visit Les incontournables en 2h, from the cathedral to the Vieux-Marché through streets of half-timbered houses and the places of Joan of Arc, from €13. It runs every day in August, on Saturdays all year and on weekdays in school holidays, and leaves from the office itself. There is an English version, Star attractions two-hour tour, and another in German; in Spanish it is not advertised publicly. There are also themed visits of the cathedral, the carillon and the Aître Saint-Maclou, and the painting workshop in Monet's former studio, opposite the cathedral. Almost all are in French and in non-private groups; groups and private visits have their own section on the website.

The Rouen Pass

It is sold in 24-, 48- and 72-hour versions at the Rouen and Jumièges offices. It includes guided visits, entry to the Gros-Horloge and the Joan of Arc Historial, the temporary exhibitions of nine museums in the metropolitan area, a sugar workshop, a ride on the tourist train, unlimited public transport and discounts of 20 to 50%.

Bookings and cancellation

You book on its website or on +33 2 32 08 36 59. Bookings are not cancelled or refunded, unless the office cancels, but the date can be changed with 48 hours' notice. The website is in French, English, German, Italian, Spanish and Dutch.