Tourist Info Guadalest

The El Castell de Guadalest Tourist Info is on Avenida de Alicante, no number, the street by which you enter the village, so it is easy to call in before going up to the old town. You can reach it on 965 885 298 and at [email protected] and [email protected]. For town hall matters, the town hall is at 1 Plaza San Gregorio (965 88 50 95).

Opening hours

Open Monday to Friday from 9:00 to 15:00 and Sundays from 10:00 to 14:00. On Saturdays it is closed, except the last Saturday of each month, when it opens; and the last Sunday of each month, the other way round, it closes. If you arrive at a weekend, check on the calendar which applies. There is no service in the afternoon, so it is best to ask your questions in the morning.

What it offers

Here they give you the map, the village's general leaflet, which the town council publishes in Spanish, English, French and Russian, and the 2026 guide to establishments, with places to eat and sleep. It is also the place to ask the day's opening hours of the San José castle and Casa Orduña and of the Guadalest museums, which don't depend on the office and can change according to the season.

If you are with children, ask about the municipal gymkhana. It is a game of twelve riddles through the village's streets, one kilometre and about fifty minutes, which starts opposite the tourist office. The story is of an earthquake that shakes the valley and forces you to help the villagers; all you need is a mobile phone to follow it.

Accessibility

The office has a published accessibility assessment: entrance with a ramp and a swing door, room to move in a wheelchair, a double-height counter, a magnetic induction loop for people with hearing difficulties and parking spaces reserved for people with reduced mobility. The staff are trained in assisting visitors with disabilities. The upper village is entered on foot through the San José gate tunnel; ask at the office which parts of the route are accessible.

Getting there and what to combine it with

You arrive by car from Benidorm and from Alcoy along the CV-70, and from Altea along the CV-755. From the office you walk up to the San José gate and the old town. If you have time, ask for information about kayaking on the reservoir and the Fonts de l'Algar, in Callosa d'en Sarrià. For eating in the village you have, among others, El Mirador de Guadalest and La Plaça.