Carmona Tourist Office

Carmona's tourist office is inside the Alcázar de la Puerta de Sevilla, the great fortified gate through which you enter the old town coming from Seville. It is at once an information office, a shop and the entrance to the monument itself, so the normal thing is to start your visit to the city here.

Opening hours and contact

According to the Turismo de Carmona website, the office is open Monday to Saturday from 10:00 to 18:00 and Sundays and public holidays from 10:00 to 15:00. In July and August it changes: Monday to Friday from 9:00 to 15:00, and Saturdays, Sundays and public holidays from 10:00 to 15:00. It is closed on 1 January, 25 December and the third Friday in May. Telephone 954 190 955 and email [email protected].

What it offers

In the reception area they give you the map, the day's monument opening hours and any help you need as a visitor. The website also publishes the leaflet of monument opening hours, which can be downloaded as a PDF. The office also handles vehicle booking for people with reduced mobility and group bookings for the Alcázar.

The shop sells crafts, souvenirs, maps, guides and publications, and food and typical products of Carmona. Inside the monument, the Upper Prisoners' Hall houses a permanent exhibition explaining the Alcázar and its Torre del Oro; from the top of the tower you can see all of Carmona's white houses and the plain.

The guided tour

The office organises a guided tour of the old town that takes in the Alcázar de la Puerta de Sevilla, the City Museum and a religious monument; each participant pays for admission to each site. To book you have to buy the Alcázar ticket on the website; there are tours in Spanish and English. On Sundays an experience visit to the Santa Clara convent is also offered. The guided tour doesn't run in July and August, and the September calendar is published at the end of August. Pets are not allowed, except assistance dogs; if you need accessibility information, check before booking.

What to ask and how to get there

Ask here about booking the Puerta de Córdoba, which is visited by timed slot, and about the closing days of the Roman necropolis and the Priory Church of Santa María. If you arrive on the bus from Seville, ask the driver for the stop nearest the Puerta de Sevilla. By car, it is best to park outside the old town, because the streets in the centre are narrow.