# Visitor Reception Centre Service en Segovia · Segovia Fuente: https://www.geocalia.com/en/spain/castile-and-leon/segovia/services/visitor-reception-centre · Revisado: 2026-11-12 Tourist office next to the Aqueduct · ticket sales, official guided tours and audio guides · 921 466 720 The Visitor Reception Centre (Centro de Recepción de Visitantes) is the office of Segovia Tourism, the municipal service, and is at Plaza del Azoguejo 1, right at the foot of the highest stretch of the Aqueduct. It is the first place to go in if you arrive without a plan: they give out maps and leaflets, tell you opening hours of monuments and museums, sell tickets, and a good part of the city's official guided tours leave from here. What you can do at the office Besides general information, the centre has its own booking desk, Reservas de Segovia, which sells tourist packages, guided tours and tickets for events in the city. It is open on 921 466 721, by WhatsApp on 682 390 866 and at reservas@turismodesegovia.com. Inside the same building is also the tourist office of the Junta de Castilla y León, with its own telephone, 921 462 026, useful if you want information on the province or other cities in the region. In the hall there is a large wooden model of the city, the work of Roberto Guldris, which helps you grasp at a glance how Segovia is laid out on its rocky spur: the Aqueduct on one side, the Cathedral at the top and the Alcázar at the tip. Look at it before setting out on foot. Guided tours and audio guides Segovia Tourism's ticket shop offers around twenty tours. They include World Heritage, with versions that include the Cathedral, the Alcázar or both (from €14, €15 and €19 depending on the option) and another covering exteriors only from €8.50; Discover the Aqueduct of Segovia and the Desarenador (sand-settling tank), for €10, and the guided tour of the Jewish Quarter, also for €10. In the autumn and winter season, from 1 October to Easter Week 2027, the World Heritage tour leaves every day at 11:30, and from Monday to Thursday and on Saturdays also at 16:15. Places are limited, so on long weekends and weekends book ahead. If you prefer to go at your own pace, audio guides are rented here with several routes through the city's most emblematic places, at €6 per person per day, in Spanish, English and Chinese. Check availability first, because online sales are not always open. Opening hours and accessibility Information is given Monday to Saturday from 10:00 to 14:00 and from 16:00 to 18:00, and on Sundays from 10:00 to 14:30. Ticket sales close earlier: at 17:30 in the afternoon and at 14:00 on Sundays. The centre has accessibility certification and lends wheelchairs, basic city guides in Braille provided by ONCE, an induction loop, information screens and staff who know sign language. Getting there and what is nearby If you come by bus from Madrid, the bus station is a few minutes' walk away. By car, leave the vehicle in one of the city-centre car parks and walk up: the Azoguejo is no place to look for a space. From the door, Calle Real climbs towards the Plaza Mayor and the Cathedral, and on the right the steps start towards the city walls. ## Practical details - Address: Plaza del Azoguejo, 1, 40001 Segovia, SG - Phone: +34 921 466 720 - Email: info@turismodesegovia.com - Opening hours: Mon–Sat 10:00–14:00 y 16:00–18:00; Sun 10:00–14:30 - Ticket sales until 17:30, and on Sundays until 14:00 - What they offer: Information and maps, Official guided tours, Ticket sales, Audio guides in Spanish and English ## Cómo llegar y contacto - Web: https://www.turismodesegovia.com/ - Coordenadas: 40.9479, -4.1183 ## Cerca de aquí - [Segovia Aqueduct from the Azoguejo](https://www.geocalia.com/en/spain/castile-and-leon/segovia/things-to-do/segovia-aqueduct-from-the-azoguejo), a 14 m - [Mesón de Cándido](https://www.geocalia.com/en/spain/castile-and-leon/segovia/where-to-eat/meson-de-candido), a 83 m - [Casa Duque](https://www.geocalia.com/en/spain/castile-and-leon/segovia/where-to-eat/casa-duque), a 168 m - [José María Restaurant](https://www.geocalia.com/en/spain/castile-and-leon/segovia/where-to-eat/jose-maria), a 469 m - [Hotel Infanta Isabel](https://www.geocalia.com/en/spain/castile-and-leon/segovia/where-to-stay/hotel-infanta-isabel), a 525 m - [Hot-air balloon flight over Segovia at sunrise](https://www.geocalia.com/en/spain/castile-and-leon/segovia/things-to-do/balloon-flight), a 534 m - [Segovia Cathedral and Tower Visit](https://www.geocalia.com/en/spain/castile-and-leon/segovia/things-to-do/segovia-cathedral-and-tower-visit), a 645 m - [Antonio Machado House Museum](https://www.geocalia.com/en/spain/castile-and-leon/segovia/things-to-do/antonio-machado-house-museum), a 765 m Destino: [Segovia](https://www.geocalia.com/en/spain/castile-and-leon/segovia.md)