# Gernika tourist office

Service en Urdaibai · Urdaibai

Fuente: https://www.geocalia.com/en/spain/basque-country/urdaibai/services/gernika-tourist-office · Revisado: 2026-11-12

Urdaibai information, maps and a joint pass for Gernika museums · Artekalea 8

The Gernika-Lumo tourist office is at Artekalea 8, in the centre of the town. As well as giving information on Gernika and the Urdaibai reserve, it sells the combined museum ticket and organises guided visits.
Opening hours

Low season (November to Easter): Monday to Friday, 9:30 to 17:30; Saturdays, 10:00 to 14:00; Sundays, closed.
High season (Easter to the last Monday of October): Monday to Saturday, 9:30 to 18:30; Sundays, 10:00 to 14:00.

It closes on 1 and 6 January and on 24, 25 and 31 December. Contact: 946 255 892, WhatsApp 646 347 553 and turismo@gernika-lumo.eus.
Single museum ticket
The combined ticket includes the Euskal Herria Museum, devoted to Basque culture and traditions, and the Peace Museum, which tells the story of the town, the 1937 bombing and its legacy of peace. It costs €7.50 and is only bought at this office. It is dated when validated and from that day is valid for 15 days, so you do not have to see both museums on the same day.
Visits and services
From the office you can book guided visits, an audio guide of the town, the Bombing Route and the visit to the Astra air-raid shelter. The office's own guided visits are only for groups of 10 to 30 people, with versions for adults, students, children aged 7 to 12 and people with intellectual disabilities. If you are travelling independently, the office provides information on offerings from local companies, such as Lurtour, Memori Tours Gernika, Urdaibai Experience, cesta punta demonstrations or a txakoli experience.
On its website you can download the tourist map and the guide to the shelter route, and an accessibility manual for the office.
Getting there

By train: the Euskotren leaves from Zazpikaleak station, in Bilbao's Old Quarter, and reaches Gernika in about 51 minutes. Gernika has three stops: Lurgorri, Gernika (centre) and Instituto.
By bus: Bizkaibus lines 3514 and 3515 leave from Hurtado de Amézaga, next to Abando station, and the 3513 and 3523 from Bilbao Intermodal. They take between 45 and 55 minutes depending on traffic.
From San Sebastián or Vitoria-Gasteiz: there is no direct connection. From Donostia, Euskotren with a change at Lemoa, about 2 h 50 min; from Vitoria, Alavabus to Durango and Euskotren, or a bus to Bilbao and Bizkaibus, about 2 h 30 min.

For timetables, Euskotren answers on 944 333 333 and Bizkaibus on 946 125 555.
What to see nearby
In the town are the Casa de Juntas and the Gernika Tree, visited by appointment, and the Peace Museum. To get out to the estuary, ask about the Urdaibai Bird Center, 4.5 km away, or the Euskotren E4 train towards Mundaka and Bermeo.

## Practical details

- Address: Artekalea, 8, 48300 Gernika-Lumo, Bizkaia
- Phone: +34 946 255 892
- Email: turismo@gernika-lumo.eus
- Opening hours: Mon–Fri 09:30–17:30; Sat 10:00–14:00; Sun closed
- Hours from November to Easter; from Easter to the last Monday of October, Monday to Saturday 9:30 to 18:30 and Sundays 10:00 to 14:00. Closed on 1 and 6 January and on 24, 25 and 31 December
- What they offer: Tourist information, Joint pass for Gernika museums, WhatsApp 646 347 553

## Cómo llegar y contacto

- Coordenadas: 43.3151, -2.6782

## Cerca de aquí

- [Gernika Peace Museum](https://www.geocalia.com/en/spain/basque-country/urdaibai/things-to-do/gernika-peace-museum), a 98 m
- [Zallo Barri](https://www.geocalia.com/en/spain/basque-country/urdaibai/where-to-eat/zallo-barri), a 216 m
- [Hotel Gernika](https://www.geocalia.com/en/spain/basque-country/urdaibai/where-to-stay/hotel-gernika), a 260 m
- [Casa de Juntas and the Gernika Tree](https://www.geocalia.com/en/spain/basque-country/urdaibai/things-to-do/casa-de-juntas-and-gernika-tree), a 275 m
- [Baserri Maitea](https://www.geocalia.com/en/spain/basque-country/urdaibai/where-to-eat/baserri-maitea), a 1.6 km
- [Urdaibai Bird Center](https://www.geocalia.com/en/spain/basque-country/urdaibai/things-to-do/urdaibai-bird-center), a 3.6 km
- [Canoe trip down the Urdaibai estuary](https://www.geocalia.com/en/spain/basque-country/urdaibai/things-to-do/canoe-trip-down-the-estuary), a 9.2 km
- [Laida beach](https://www.geocalia.com/en/spain/basque-country/urdaibai/things-to-do/laida-beach), a 9.3 km

Destino: [Urdaibai](https://www.geocalia.com/en/spain/basque-country/urdaibai.md)